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Know What Your Competition is All About

Once you've identified your competitors, then comes the process of getting to know them. Find out what you need to know about your competitors to wage a formidable bid for your shared target market.
Getting your sales and marketing strategy right is crucial to the success of your business. Armed with the right mixture of know-how and drive, even small companies can now develop quite sophisticated marketing campaigns, allowing them to accomplish bigger, better things than ever before. One of the key matters with which an ambitious business must grapple is the question of competitors. Who are the competitors for your target market, what is their marketing strategy, and how well are they succeeding? Understanding what you're up against is the first step towards conquering the field and winning the game.

Having identified your competition broadly, cognizant of all the factors and forces that might pull target market consumers away from your arena, you're ready to analyze competitors. First, monitor the way they do business. Look at the following attributes:
  • Products and services they provide, and how they market these to target market consumer;
  • What prices they charge;
  • How they distribute and deliver products and services;
  • Devices they use to enhance customer loyalty;
  • Brand and design values;
  • Whether they innovate, in terms of business methods AND in terms of products and services on offer;
  • Number and caliber of staff;
  • How they use e-marketing; what is their website like? Do they use e-mail for marketing purposes?
  • Who owns the business; how involved are they in its operation; how much does personality play into marketing?
  • Quality of media relations and extent of media activities;

… and other such questions. Don't be afraid to examine every relevant detail about your competitors, their strategy and their level of success thus far. You may find it unsettling to immerse yourself in a rival business, and to digest findings, if they arise, about their good rapport with target market consumers. But your business can only come out on top if you bravely face competitors head on and determine to do everything better than they ever did.

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